Privacy Policy

1. Introduction

U4 Billing Solutions LLC (“U4,” “we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, submit information through online forms, call or text us, interact with us on social media, or provide consent for SMS or email communications related to our services. This policy also describes our SMS messaging practices consistent with applicable carrier and The Campaign Registry (TCR) / A2P messaging requirements.

2. Types of Information Collected

We may collect the following types of personal information:

• Full name
• Email address
• Phone number (including mobile numbers used for calls or SMS)
• Organization or practice name
• Service inquiries and appointment-related details
• Information submitted through contact forms
• Device or browser information collected through analytics tools
• Information provided during SMS opt-in or verbal consent (when applicable)
• Public information you share when interacting with our social media pages

3. Method of Information Collection

We collect information in the following ways:

• Information you provide directly through website forms
• Information you provide by phone, email, or during consultations
• SMS consent forms, keyword opt-ins, and verbal consent (when used)
• Interactions through our official Facebook, Instagram, and TikTok pages
• Automated data collection through website analytics (such as cookies, IP address, and device type)

4. Purpose of Data Collection

We collect personal information for the following purposes:

• Responding to inquiries and delivering requested services
• Scheduling consultations and supporting onboarding
• Sending service-related reminders, updates, and important notifications by email or SMS (with consent)
• Providing healthcare administrative, billing, credentialing, and support services
• Improving website functionality and user experience
• Maintaining internal administrative and compliance records, including messaging compliance

5. SMS Messaging, Consent, and TCR Compliance

If you provide your mobile phone number and consent to receive text messages from U4 Billing Solutions LLC, we may send SMS/MMS messages related to our business services. Messaging is used for customer care and transactional communications and is not sold or rented to third parties.

• Message types may include consultation reminders, follow-ups, service updates, and support notifications
• Message frequency may vary; typically up to 2–4 messages per week depending on your activity and requests
• Message and data rates may apply based on your mobile carrier and plan
• You can opt out at any time by replying STOP
• For help, reply HELP or contact us at (307) 342-1169 or admin@u4billingsolutions.com
• Consent to receive SMS is not a condition of purchasing goods or services

Mobile opt-in information, SMS consent records, and phone numbers collected for text messaging will not be shared with third parties or affiliates for marketing or promotional purposes. Carriers are not liable for delayed or undelivered messages.

6. Data Security Measures

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse. These measures may include secure systems, restricted access protocols, encrypted communication where appropriate, and ongoing monitoring. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Sharing

We do not sell your personal information to third parties for marketing or promotional purposes.

We may share information only when necessary to:

• Comply with legal or regulatory obligations
• Work with trusted service providers who help operate our website, email, hosting, phone, or SMS platforms (under confidentiality and use limitations)
• Support essential functions such as scheduling, billing support, and client communication

Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

8. User Rights

You have the right to:

• Access your personal information
• Request corrections or updates
• Request deletion of your information when legally allowable
• Withdraw SMS consent at any time by replying “STOP”
• Request details about how your data is collected and used

To exercise these rights, contact us at admin@u4billingsolutions.com or call (307) 342-1169.

9. Contact Information

If you have questions about this Privacy Policy, SMS messaging, or how we handle your information, please contact us:

• U4 Billing Solutions LLC
• Address: 130 N Main St #4690, Sheridan, WY 82801
• Phone: (307) 342-1169
• Email: admin@u4billingsolutions.com
• Website: https://u4billingsolutions.com
• Facebook: https://www.facebook.com/share/1Bf8d6eU2B/?mibextid=wwXIfr
• Instagram: https://www.instagram.com/u4billingsolutionsllc
• TikTok: https://www.tiktok.com/@u4.billing.solutio

1. Acceptance of Terms

By using the U4 Billing Solutions LLC website or services, you agree to these Terms and Conditions, including our policies on privacy practices and, where applicable, SMS communication and message disclosures required for carrier and TCR compliance.

2. SMS Consent Communication

Phone numbers collected for SMS communication are used only for:

• Appointment or consultation reminders
• Follow-up messages
• Billing or account-related inquiries
• Service or operational updates
• Customer care / support responses

Phone numbers and SMS opt-in data are never shared or sold to third parties or affiliates for marketing purposes.

3. Types of SMS Communications

If you consent to receive text messages, you may receive:

• Consultation confirmations and reminders
• Follow-up messages
• Service updates
• Account or support notifications

Example message: “Hello, this is a reminder from U4 Billing Solutions regarding your upcoming consultation. Reply STOP to opt out. Msg & data rates may apply.”

4. Message Frequency

Message frequency may vary based on your activity and requests, but typically ranges from 2–4 messages per week when SMS communication is active.

5. Potential Fees

Standard message and data rates may apply depending on your mobile carrier and plan. U4 Billing Solutions LLC does not charge a separate fee for SMS; your carrier may.

6. Opt-In Method

You may opt in to receive SMS messages by:

• Submitting a consent form on our website (when available)
• Providing verbal consent during consultation or scheduling
• Texting a published opt-in keyword to our business number (when offered)

7. Opt-Out Method

You may opt out at any time by:

• Replying “STOP” to any text message
• Calling (307) 342-1169
• Emailing admin@u4billingsolutions.com

After you send STOP, you will receive a confirmation and no further SMS messages will be sent unless you opt in again.

8. Help / Support

If you need assistance with SMS communications:

• Reply “HELP” to any message
• Call: (307) 342-1169
• Email: admin@u4billingsolutions.com

9. Standard Messaging Disclosures

• Message and data rates may apply
• You may opt out anytime by texting “STOP”
• Reply “HELP” for assistance
• Message frequency may vary
• Carriers are not liable for delayed or undelivered messages
• Consent is not a condition of purchase